We Accept: Visa (4.5% surcharge applicable for credit cards purchases) , Cash, Certified Cheques and Money orders.
Drop Shipping Available Drop Shipping available on certain items within Canada and the United States.
Shipping Information All customers will pay actual shipping rates. All orders under $50 should include a 10% estimated handling charge, but no less than a $2.00 minimum. Applicable Federal and Provincial taxes will be added to the invoice total.
Truck & Bus Shipments: Some items including front fenders, quarter panels, front bumpers, full floors, and etc., are too large for bus and must be shipped by truck with freight charges collect. Truck orders must be prepaid with a money order, cashiers cheques or credit card. Truck & Bus freight charges average $50.00 per order in eastern Canada.
Returns A sale is a contract! Books and special order items (from the United-States) are not returnable. Parts must be unused and in the original carton. Any return must be made within 20 days. Merchandise returned that is not defective is subject to a 20% restocking charge. Returns must be authorized in advance by sending an email to keith@kmclassicautoparts.com or by calling K&M Classic Auto Parts at (613) 623-5289
Shortage Claims In order for us to act quickly, notify us within 3 days upon receipt of shipment. Any time after this period we cannot be held responsible.
Backorders Occasionally we may be temporarily out of stock on some items. Unless otherwise requested, we will backorder any item not in stock. If you request no backorders, we will cancel items that are not in stock and issue a refund if due.
Prices Due to periodic increases from our suppliers, prices may change without notice. We strive to hold these changes to a minimum.
Refused Shipments & Cancelled Orders Customer shall be charged all shipping charges, storage charges and a 20% handling fee for all refused shipments.
Guarantee All parts are guaranteed against defects in workmanship and material. Liability is limited to the replacement of defective parts. We shall not be liable for personal or mechanical damage caused by the use or misuse of any product or products.
Damage Claims: It is the responsibility of the carrier for delivery of merchandise in good condition. Please inspect all deliveries, when possible, in the presence of the carrier. If you receive an opened or damaged package, have the driver write "damage" on the delivery sheet. Contact your local bus or truckline so they can send a representative to inspect the damaged package immediately. The representative will then contact us and we take the proper steps. In all cases of damage, the parcel must be inspected at the point of delivery to the customer. If this procedure is not followed, the carrier cannot be held liable for a claim on the damaged merchandise. |